Customer Experience Solution

BUSINESS FEATURES

SINGLE TOOL USE FOR CUSTOMER MANAGEMENT
CENTRALIZED PROBLEM RESOLVING SYSTEM
IDENTIFY TRENDS, UNCOVER EMERGING CUSTOMER NEEDS & DYNAMICALLY REALLOCATE DEVELOPMENT RESOURCES
SECURE ACCESS AND USER RIGHTS MANAGEMENT
TRACK ALL HISTORY AND ANALYTICS SUPPORT
MANAGE CUSTOMER COMMUNICATIONS QUICKLY AND EFFECTIVELY
PROVIDE GREATER VISIBILITY INTO SALES, MARKETING & CUSTOMER SERVICE PROCESSES
AUTOMATED INVENTORY MANAGEMENTIN ONE MODULE